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The Service Council™ community features Service Executives representing leading global brands well known for its service and support strategy.

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Director Level+

57%

Medical/Healthcare

20%

Industrial Manufacturing

19%

High Tech

18%

Telecom/Utilities

15%

Revenue ≤ $250M

46%

Revenue $250-999M

22%

Revenue $1B+

32%

Trending Discussions

Benchmarking: What field service organizations in North America are considered 'Best in Class' at attracting, selecting, and developing operational leadership?

How is your organization developing the future of your service team (leadership, mid-level management, frontline)?

Recently conducted research by The Service Council revealed the two greatest challenges facing service organizations as 'increased competition' and 'reduced customer spending,' resulting in tighter service margins and presenting service organizations worldwide with the continued proliferation of services commoditization. How is your organization responding?

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