Learn from and model your business after service leaders.
Engage with service leaders for strategy refinement.
Seek guidance on the latest trends impacting service and customer support strategies.
Extend support to your peers seeking guidance.
Revenue ≤ $250M
Benchmarking: What field service organizations in North America are considered 'Best in Class' at attracting, selecting, and developing operational leadership?−
How is your organization developing the future of your service team (leadership, mid-level management, frontline)?−
Recently conducted research by The Service Council revealed the two greatest challenges facing service organizations as 'increased competition' and 'reduced customer spending,' resulting in tighter service margins and presenting service organizations worldwide with the continued proliferation of services commoditization. How is your organization responding?−