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Industry Practitioners Advisory Board

Richard Albanese

VP Technical Support & Service Training

Eduardo Bonefont

Worldwide VP of Technical Services - Life Sciences Segment

Director, NA Service Operations

Senior Vice President, CSG Support Services

EVP Head of Global Services & Solutions Delivery

Director, Service Operations

Senior Vice President of Services

President, North Regions

Corporate Vice President, Global Services

SVP, Customer Service Operations

VP & GM Global Services

Chief Customer Officer

Lisa Montoya McFarland

Director Service Transformation

CEO

Vice President, Field Services

VP, Supply Chain Customer Service

Stephanie Peters

Vice President of Operations

Vice President of Engineering & Technical Services

Senior VP & General Manager Service Operations

Senior Global Director, Technical Solutions Center

Len Vanderhulst

Senior Vice President, Global Service

Director - Service Process and Digital Transformation

Global Head of Customer Experience

Head of IT - Americas

Vice President, Customer Experience

Deepika DiGiovine

Vice President, Digital Applications & Connected Factory

Director of Americas Advanced Service Delivery

Senior VP, Technology and Head of Ricoh NA Digital Services Center

VP, Service Technology & Innovation

VP & Global Head - Customer Solutions Business Unit

Vice President Xerox Digital eXperience for Service Delivery/Customer Service Technology

Chief Innovation Officer

Roel Rentmeesters

Vice President of Digital Transformation

Vice President, Global Network & Operations

Vice President, Customer Support

Michael Ferraro

Worldwide Service Director

Senior Vice President of Global Customer Success

VP of Service Operations

Director of New Product Introduction

Shannon Beecher

VP, Services Supply Chain

Service Supply Chain Operations Director

Darrell Edwards

Asst. Professor of Practice/Supply Chain Management

Vice President, Services Procurement

Linda McDougall

Director of Supply Chain Services and Logistics, Global Customer Delivery

Vice President North America Parts - Hobart Service

Executive Director, Hydrogen Supply Chain

Chief Operating Officer

Director of Field Service NA, Lab Water Solutions

Director, Service Operations NA

Dr. Cory B. Cunningham

Associate Teaching Professor

Vice President of Field Operations

Senior Director, Service Platform Strategy

Associate Director

Global BSO Business & Quality Director; Biomolecular Service Organization

VP, Inflight Experience

Senior Manager, Strategic Field Operations

HR Executive Director for On-Highway, Supply Chain, and Quality in the Engine Business

Mahesh Subramony, Ph.D.

Professor of Management

Scott VerBracken

VP Automotive Services

Vice President, Leading Innovation & Portfolio Management

Sophia Williams

Senior VP & GM, Telecom and Technology Business

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