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July 2022

The Frictionless Support Chain: Cisco’s Low-Touch Customer Experience

July 27 @ 11:00 am - 12:00 pm
OnProcess

A frictionless customer experience begins with the integration of People, Processes, and Technology throughout the “support chain”. People and digital processes must communicate efficiently, in real-time; anticipate and respond to customer requirements, all while minimizing interruptions. Cisco has taken the frictionless customer experience into the second digital wave. Join us at 11AM ET on Wednesday, July 27th, 2022 to hear from Cisco’s Chris Dexter, Vice President of Customer Experience. Chris will share insights into The Cisco Frictionless Customer Experience and…

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