Top Predictions for 2024 that Every Service Leader Should Know

2024 is without a doubt gearing up to be an impactful year for service. With geopolitical climates intensifying, an upcoming U.S. election year, and the inevitable explosion and adoption of Artificial Intelligence (AI), service organizations can anticipate a rippling effect into every aspect of their operation—from the way they manage privacy and customer data to...

2024 Service Leader’s Agenda Summary Findings

The annual Service Leader’s Agenda survey is an opportunity for service executives from all sectors to an opportunity for service executives from all sectors to share the most pressing priorities, challenges and investments they anticipate for the coming year. From major shifts in technology investments, to new customer and employee engagement strategies, the results of...

Service Journey Day: Building Next Generation Service Leaders

Comfort Systems USA Houston, TX

Join us and our hosts, Comfort Systems USA, February 13th, 2024 in Houston, TX. We’ll discuss what strategies the service leaders of today can apply to cultivate successful and impactful service leaders for tomorrow. This event will be open to both service leaders and their broader team. We also encourage attendees to bring colleagues they...

Service Journey Day: Mastering Remote Support with Verizon

Verizon Boston Headquarters 98 Causeway St, Boston, MA, United States

Join us and our host, Verizon in Boston for our Q2 Service Journey Day, scheduled for April 10, 2024. This collaborative workshop will look at how service leaders can leverage the right tools, processes and teams to build a world-class remote support system. If you're interested in attending this Service Journey Day, please fill out...