March 10, 2026 | Glasgow, Scotland
Join us in Glasgow, Scotland for our Service Journey Day, hosted by Peak Scientific. This peer-led, single day workshop will explore how Peak Scientific is transforming the frontline experience through the use of AI and service technology. Together, we’ll examine how to validate and leverage at scale the frontline’s tribal knowledge, capture and consume data more effectively, turn data alerts into intelligence and design for AI’s impact above and beyond financial metrics. The event will include an operations tour and evening networking activity. Don’t miss this opportunity to share experiences and gain ideas on optimizing efficiency, knowledge transfer, and frontline engagement in an AI-enabled world.
If you’re interested in attending this Service Journey Day, please fill out the form and we will be in touch with more details. Please note that attendance to this event will be limited and a waitlist is anticipated!
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What is the Service Journey Roadshow?
Guide your organization’s service journey by coming together with your peers on-site at a host location, to discover, discuss, and start to solve the pressing challenges facing you and your teams. Service Journey days are a half day of learning, collaborating and networking. Each session includes onsite walkthroughs and is designed to build off of the Service Council’s industry leading research with real life, peer-led discussions of the successes and challenges they are facing. These member-only events are offered on a limited basis. Please complete the form as space is limited.