Join us in centrally-located Shady Grove, PA on March 4th for a workshop hosted at The Manitowoc Company. During this half-day session, we will explore the capabilities and expectations that Service Supply Chain Leaders must master to position service parts management as a core element to the strategic agenda. Attendees will learn how The Manitowoc Company successfully manages the complexity of their dealership, network and parts catalog. We’ll also discuss how organizations can evolve from a defensive mindset where service parts’ focus is not being the reason for service disruptions and high costs, into an offensive mindset where customer expectations and strategic outcomes are proactively influenced through mechanisms including predictive intelligence for sourcing and fulfillment, innovative engagement of local partners, service contract design and price optimization.
If you’re interested in attending this Service Journey Day, please fill out the form and we will be in touch with more details.
This event is sponsored by:
What is the Service Journey Roadshow?
Guide your organization’s service journey by coming together with your peers on-site at a host location, to discover, discuss, and start to solve the pressing challenges facing you and your teams. Service Journey days are a half day of learning, collaborating and networking. Each session includes onsite walkthroughs and is designed to build off of the Service Council’s industry leading research with real life, peer-led discussions of the successes and challenges they are facing. These member-only events are offered on a limited basis. Please complete the form as space is limited.