The Service-First Enterprise: Inside the 2026 Smarter Services™ Executive Symposium

Overview

The conversation around service is changing, and so are the strategies that separate industry leaders from the rest.

Join Service Council CEO John Carroll and Chief Research Officer Gerardo Pelayo for an exclusive preview of the key themes, emerging trends, and executive conversations that will shape this year’s Smarter Services Executive Symposium.

During this webinar, you’ll learn:

• Key trends and research shaping service organizations
• Why service is becoming a driver of business growth and competitive advantage
• A preview of the Symposium agenda, featured speakers, and can’t-miss sessions
• What makes this year’s Symposium the premier event for service executives looking to connect, learn, and lead

Whether you’ve already registered or are considering attending, this webinar offers a valuable preview of what to expect at the 2026 Smarter Services Executive Symposium, September 14–16, and why you won’t want to miss it.

Thank you to our sponsors for your support!