Reverse logistics has been gaining greater attention in the service industry, as organizations look to improve their ethical footprint. Join the inService™ Podcast Live as guest host, Sheila Ahmed, is joined by Tony Sciarrotta, Executive Director of the Reverse Logistics Association (RLA). Tony will discuss the mission of the RLA, trends and challenges the returns industry is experiencing, and how organizations can strengthen their returns management strategy. He’ll also discuss the RLA’s 19thannual conference, held in Las Vegas on February 7-9, 2023.
Tony took over the RLA in 2016 as Executive Director after 12 years of active involvement on the Advisory Board and on Committees. Tony has held various industry positions including 15 years in returns management at Philips. During his Philips years, Tony developed new reverse logistics strategies and implemented many new returns initiatives. Today, Tony is considered a subject matter expert in reverse logistics and speaks for the industry at conferences all over the world.
The Reverse Logistics Associations provides members with best practices and ideas to reduce that increase, as well a growing number of service solutions providers to help implement new program to reduce returns and increase asset recovery.