All areas of the service business are dealing with higher expectations in an increasingly complex global landscape, with the service supply chain being no exception. This is motivating a larger number of organizations to aim for a more predictive and proactive service delivery model that better manages uncertainty and empowers the growth mindset that service leaders are pushing for (#1 trend in Service Leaders Agenda). However, Service Council research shows that when it comes to predictive capabilities, too many organizations are failing to bridge the divide between theoretical availability and systematic execution.
Join the inService™ Podcast Live on Thursday, August 15th at 12PM ET as host Gerardo Pelayo welcomes guest, Jeff Nieze, VP Solution Strategy, Baxter Planning. Together, the two will talk about the reasons behind the low utilization of leading indicators and tying off early visibility with adaptive next-best workflows in their service supply chain. Jeff will also share how he is seeing partners, particularly those with uptime-critical assets, operationalize and extract the benefits from a predictive supply chain.
Jeff Nieze has over 16 years of experience in the service supply chain space. Currently the Vice President of Solution Strategy for Baxter Planning, Jeff leads their strategic sales consulting and value consulting practice, working with some of the largest global high-tech, healthcare, commercial, and industrial OEM businesses to develop an end-to-end predictive platform for their service supply chain.
