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Episode 62
Guest: Alan Schaefer

Is Your Change Management Process Out of Key? with Alan Schaefer


In a business context which is so broadly and rapidly transforming, including the expectations of customers and service providers alike, the available data, or the emerging technologies, effectively managing change is unquestionably critical. Yet, the fact that over 80% of initiatives keep falling short of expectations denotes a systematic flaw in how change is being managed.

Join the inService™ Podcast Live on Thursday, May 23rd at 12PM ET as hosts John Carroll and Gerardo Pelayo welcome Alan Schaefer, CEO and Founder of Banding People Together. An expert at change management and cross-functional team building, Alan will share what he’s learned from helping some of the biggest brands successfully influence their teams and accelerate results. He’ll discuss common barriers service leaders face when it comes to the “people” element of change management and offer prescriptive ways to get the whole team in the groove.

Alan Schaefer is the founder and Chief Executive Officer of Banding People Together, a supergroup of scientists, strategists, former C-Suite executives, and rock stars who help teams and organizations get in the groove by tuning up soft skills that get in the way of results. His music-centric, data-driven approach is designed to help C-suite leaders understand how their individual characteristics influence their interactions with others, while also identifying quick “mix moves” to enhance collaboration, find your organization’s groove, and amplify outcomes.

Topics: Leadership & Strategy, Workforce & Talent
Tags: Change Management, Employee engagement

About the Host

John Carroll
John Carroll
Service CouncilCEO
ServiceCouncil H FC

John Carroll is an entrepreneurial, marketing and business development executive with a consistent record of growing revenue, market share and business valuation.

He founded Service Council™ in 2009 with a vision to create a platform for innovation sharing, shaping and sharpening; where uncommon service-centric businesses can emulate the strategies deployed by Global Service Leaders. Under Carroll’s direction, Service Council has grown from a groundbreaking idea to a community that features greater than 150,000 service executives worldwide across 6 continents, with representation in greater than 30 countries.

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