David Watson
Episode 29
Guest: David Watson

Mitigating the Impact of the Talent Shortage with David Watson, RL People

Overview

Organizations across industries face the challenge of driving growth and meeting customer demands with a shrinking pool of talent that is becoming increasingly burned out and unengaged. For service leaders, recruiting and retaining talent must feel like an uphill battle.

On this week’s episode of the inService Podcast, host John Carroll welcomes David Watson, Managing Director of RL People. Fresh from the 2022 Smarter Services Executive Symposium, John and David will discuss some of the conversations and solutions around the talent shortage that came out of the event. David will also bring his own unique experience and insights from over a decade in recruitment to the discussion.

David has over ten years of experience in recruitment, with the past five focused on growing RL People into a trusted partner to an impressive portfolio of global organizations. Over the years, he has learned the importance of finding your niche, honing your industry expertise, and becoming a genuinely valuable partner to customers and candidates alike. David enjoys recruiting across the reverse logistics and circular economy landscape.

Topics: Workforce & Talent
Tags: Employee retention, Field service outsourcing, RL People, Talent Crisis, talent shortage, Third Party Workers

About the Host

John Carroll
John Carroll
Service CouncilCEO
ServiceCouncil H FC

John Carroll is an entrepreneurial, marketing and business development executive with a consistent record of growing revenue, market share and business valuation.

He founded Service Council™ in 2009 with a vision to create a platform for innovation sharing, shaping and sharpening; where uncommon service-centric businesses can emulate the strategies deployed by Global Service Leaders. Under Carroll’s direction, Service Council has grown from a groundbreaking idea to a community that features greater than 150,000 service executives worldwide across 6 continents, with representation in greater than 30 countries.

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