Bulent Cinarkaya
Episode 19
Guest: Bulent Cinarkaya

Operationalizing Agility Through Process Management with Bulent Cinarkaya, ServiceNow

Overview

In recent years, becoming an agile service organization has emerged as a vital necessity in today’s digital market. But what does agility truly look like and what are the processes organizations need to have in place to make agility achievable?

Tune into the latest episode of the inService Podcast as host David Nour is joined by Bulent Cinarkaya from ServiceNow. Bulent will discuss the pillars of agility that service organizations need in order to be successful at adapting to market conditions and flourishing in a volatile and uncertain economy.

Bulent Cinarkaya is the General Manager of Field Service Management at ServiceNow. An industry veteran with 25+ years in the field service and customer management space, Bulent has held previous leadership roles at Salesforce and Oracle before joining ServiceNow.

Watch the On-Demand webinar “Service Experts: Moving to Best-in-Class KPIs and Metrics” with ServiceNow and the Service Council.

Topics: Leadership & Strategy, Technology
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