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John Carroll

Special Episode with PTC: The State of Predictive Maintenance Programs – Value, Hype and Reality

Overview

Service Council™ CEO and inService™ Podcast host John Carroll recently stopped by PTC’s Speaking of Service podcast studio for a discussion with Chris MacDonald, Head of AI & Analytics at PTC, on the state of market execution and adoption, whether predictive programs are meeting expectations, and how a proactive analytics journey can get back on track.

Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, visit: https://www.ptc.com/speakingofservice 

Topics: Technology
Tags: Predictive Maintenance, proactive analytics, PTC

About the Host

John Carroll
John Carroll
Service CouncilCEO
ServiceCouncil H FC

John Carroll is an entrepreneurial, marketing and business development executive with a consistent record of growing revenue, market share and business valuation.

He founded Service Council™ in 2009 with a vision to create a platform for innovation sharing, shaping and sharpening; where uncommon service-centric businesses can emulate the strategies deployed by Global Service Leaders. Under Carroll’s direction, Service Council has grown from a groundbreaking idea to a community that features greater than 150,000 service executives worldwide across 6 continents, with representation in greater than 30 countries.

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