AI may be the buzziest buzzword in field service right now. However, we are still seeing organizations struggling to leverage it in impactful and actionable ways. According to the 2024 Voice of the Field Service Engineer’s survey, the frontline is eager and ready to embrace AI, and the 2024 Service Leader’s Agenda survey shows that AI is the #1 technology investment priority for executives. So where is the breakdown in successful implementation occurring?
Join the inService™ Podcast Live on Thursday, August 1st at 12PM ET as hosts John Carroll and Gerardo Pelayo welcome guest, Scott Chrismer, Senior Vice President – Field Service & EAM Center of Excellence. Scott will talk about how he’s seeing IFS clients such as Rolls-Royce achieve top-down buy-in, impact bottom lines and drive customer and employee experience.
Scott Chrismer is the Senior Vice President of Field Service & Enterprise Asset Management (EAM) for IFS. With more than 25 years of Enterprise Software, SaaS/Managed Cloud, IT Infrastructure & Consulting, Scott has held leadership roles at Salesforce, ClickSoftware and Oracle. Scott has worked with some of the largest names in the technology industry and has delivered value for many of the largest companies in the world, solving complex business challenges, driving significant cost savings while improving the customer and employee experience.
