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Service Council Coaching Services

ServiceCouncil Evolve FC H 05  Coaching Services

What Do You Need to Become the Best Version of Yourself as a Service Leader?

  1. An Independent Perspective – We work with field service and support leaders and customer-centric teams who are competent, capable, and have constructive intensions. They can greatly benefit from an independent voice that doesn’t have an agenda, isn’t trying to impress, and can bring prudent candor to unique challenges and opportunities.
  2. Unique Insights – If you’ve never done a service job, you’re going to be hard pressed to coach someone else to manage, lead, coach, listen, or countless other skills, knowledge, and behaviors field service and support professionals need to master and lead effective teams. When your coach works across organization sizes, geographies, and industries, you benefit from their unique perspectives beyond the industry norms you already understand.
  3. Relevant Experiences – When it comes to service and support leadership, it’s often less about skills or knowledge – you already know what to do. The outcomes you desire most will come from a change in behaviors. That’s where working with a Service Evolve coach who has worked with other executives, leaders, and teams like yours will provide invaluable experiences to implement proven practices.

Here are just a few of the scenarios our team has been called in to help:

  • New in a service management or leadership role, trying to clean up after the last leader, or exploring new paths
  • Surrounded by conflicting service and support agendas, priorities, or expectations
  • Unclear or unnecessarily overcomplicated service strategy, vision, or path forward
  • Unpolished communication style within and external to the service organization
  • Overwhelming set of prioritized service and support pursuits, misaligned with the value agenda
  • Outdated service org structure or the wrong service and support talent in the wrong roles
  • A dominant thinking style by the service leader and his/her entire team, versus whole brain thinking to move key ideas forward
  • Not learning or growing proactively in the evolution of the service and support function
  • Behaviors not conducive to the service and support brand they want to establish and reinforce for themselves

Let’s Connect

Schedule some time with us so we can learn a little bit more about your business needs, and we will tailor a custom plan to meet your goals.


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