Bob Feiner joined Dell Technologies in 1999 and serves as Senior Vice President of Dell Technologies CSG (Client Solutions Group) Support Services. Through his team of 6,000 and the services partner network, his organization provides end to end resolution to both Consumer and Commercial customers including Remote Support Services and Field Services in 140+ countries.
His prior experiences at Dell Technologies include leading various delivery teams including field services, configuration services, deployment services, education services and asset resale and recycling, managing technical support centers and building the first of what would become six global service command centers.
Prior to Dell, Bob was a management consultant in Ernst & Young’s supply chain management practice. He also held a variety of roles in the energy industry. Bob has a Master of Business Administration degree from the University of Texas–Austin, 1997 and has a Bachelor of Science in Mechanical Engineering from Tulane University, 1991.