With over 30 years of leadership experience in the market research, technology analyst and technology sector, Dave is a seasoned executive known for his strategic acumen and deep expertise in go-to-market strategies, customer relations, and business growth.

He has guided both established firms and start-ups through transformation, innovation, and rapid growth—and now he’ll be focused on aligning Service Council’s services with the evolving needs of its clients, offering insight into best practices and emerging trends in the field of service management. David’s deep understanding of the technology sector position him as an invaluable leader within the customer success community.