Michelle Vaccarello is an experienced executive with over 30 years of Service leadership.  Leading and developing people is her passion through mentorship and teaching.  Enabling others to succeed and drive a business to excellent customer service and company performance is the goal.  Being a dynamic customer success leader with a proven track record in strategic planning, operational excellence, and delivering high-impact results. Recognized for driving , designing and managing KPIs and ensuring consistent achievement of service levels has supported great customer relationships and longevity. Experience in project management, implementation and call centers helps deliver complex initiatives, revenue growth and improved profitability.