Scott began his career with AAA ACG in 2001. Over the past two decades he has led integration and transformation efforts with ACGs Contact Centers and Field Operations. In his current role as Vice President Automotive Services, he has oversite of ACGs Automotive Contact Centers, 30 Fleet Operations, 1,500 Independent Service Providers, 1,100 Approved Auto Repair Facilities and 6 million annual road service events.
Scott is the former Chairman for the AAA National Automotive Subcommittee and remains an active committee member. He also serves on the Salesforce Field Service Community Advisory Board.
For over 100 years, AAA has provided safety, security, and peace of mind for 62 million members across North America. AAA The Auto Club Group (ACG) belongs to the national AAA Federation and is the second largest AAA club in North America, serving more than 14 million members across 14 U.S. states, the province of Quebec, Puerto Rico, and the U.S. Virgin Islands.