Reports & Insights

2024 State of Remote Support: The Trend, The Surprise, and the Red Flag

The 2024 State of Remote Support survey uncovered some surprising – and concerning – insights into the state of remote support operations. Take a look at this one page infographic to see the trends, revelations and red flags that remote support leaders need to be aware of in 2024 and beyond.

Topics

Field ServiceIntelligent Service
Tags: Digital transformation, Remote Resolution, Remote Support

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