Reports & Insights

Summary Findings: 2022 Service Leader’s Agenda Benchmark Survey

This report highlights the Summary Findings for the 2022 Service Leader’s Agenda Benchmark Survey. The intent of this survey was to: Understand the Service Leader’s priorities in 2022 Understand the key pressures facing service organizations in 2022 Identify key drivers of success and areas of investment in 2022 Identify status/prioritized service transformations and key initiatives…

Topics

Field ServiceLeadership & Strategy
Tags: Customer Engagement, Employee engagement, Service leadership

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