2021 has been a year of transition as service leaders shifted focus from operational continuity to increasing service revenue. What are your priorities for 2022?
This IdeaShare features service executives from GOJO/Purell, Ortho Clinical Diagnostics and Elekta. We had a deep-dive discussion on strategic planning and the top priorities going into the new year.
Watch to learn:
- The primary lessons learned from 2021
- Rising service & compliance complexities
- Workforce trends and challenges (attracting/retaining/training talent)
- Key initiatives for 2022
Linda Tucci – Sr. Global Director, Technical Solutions Center, Ortho Clinical Diagnostics
Robert Pelz – VP, Supply Chain Customer Service, GOJO Industries
Andrew Myers – Director of IT Solutions, Elekta
Mark Scott– VP, Marketing, ProntoForms
John Carroll – CEO, Service Council