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Service Leaders Discuss the Challenges of the Pandemic and Preview the Smarter Services™

Service Council’s Smarter Services™ Executive Symposium is the premier networking and learning opportunity for leaders of service and support businesses. The 2020 10th Anniversary Edition of the event will take place on Sept. 14 -16 in downtown Chicago.

Watch the Smarter Services™ webinar, broadcasted on April 15th, as our CEO, John Carroll, and Rusty Walther, VP of Customer Escalations from HPE, James Mylett, VP of US Digital Buildings and Dr. Mahesh Subramony, Director at ASU’s Center for Services Leadership and Professor of Management at NIU, discuss:  

  • Latest issues facing service leaders during the COVID-19 crisis
  • The 2020 theme:  Service is Humanity™: Digital Journeys
  • Highlights of the agenda 

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