Aquant

Crossing the AI Chasm from Pilot to Full Scale w/ Tas Hirani, Aquant

The Future of Service is Generative AI

Exploring How Beckman Coulter Shifted Towards Remote Service & Attained Quick Wins with AI

Looking Beyond Traditional KPIs to Create an All-Star Service Org

Creating an Intelligence Powerhouse with Shahar Chen, Aquant

2023 Service Benchmarks: Navigating Choppy Waters Ahead

What First Time Fix Rate Isn’t Telling You