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How AI Provides Resolution Intelligence for Service
Overview
Customers want their service issues to be resolved quickly, regardless of complexity. AI is excellent at managing complexity and accelerates resolutions by analyzing vast amounts of data to make accurate service predictions. Learn how AI-powered “Resolution Intelligence” helps diagnose and resolve issues quickly in even the most complex service environments.
Watch our on-demand Smarter Services™ Webinar, How AI Provides Resolution Intelligence for Service. We’ll be joined by Swisslog Healthcare and Neuron7 to discuss how organizations are leveraging AI to build a resolution system of record.
You’ll learn:
- The key metrics that AI can improve across service channels
- How AI can help organizations capture tribal knowledge, at scale
- Lessons learned and best practices for implementation
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