On-Demand Webinars

Self-Service Portals

Overview

Members of Service Council discuss their ideas, experiences, best practices, and future plans with customer self-service portals in their organizations.

Video

Member-Only Content

Log in if you have an existing membership or or visit our Membership page for more information.

Speakers

John Carroll
John Carroll
CEO
ServiceCouncil H FC

Related Content

Topics

Customer Experience
Tags: Cost of service operations, Customer effort, Customer experience management, Customer feedback management, Customer management, Customer service, Customer support, Field service delivery, Field service technology, IdeaShare, Knowledge management, Service automation, Virtual assistants, Voice of the customer

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