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Service Excellence when Working with Dealers
Overview
Members of Service Council discuss their ideas, experiences, and best practices in working with dealers to improve service delivery.
Video
Speakers
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Topics
Tags: Contract management, Cost of service operations, Customer segmentation, Customer service, Customer support, Field service delivery, Global service strategy, IdeaShare, Installed base management, Partner management, Performance metrics, Performance review, Service organization, Service sales, Workforce management
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