On-Demand Webinars

Service Leaders’ Insights: Strategic Planning for 2022

Overview

2022 Service Leader Insights

2021 has been a year of transition as service leaders shifted focus from operational continuity to increasing service revenue. What are your priorities for 2022?

This IdeaShare features service executives from GOJO/Purell, Ortho Clinical Diagnostics and Elekta.  We had a deep-dive discussion on strategic planning and the top priorities going into the new year.

Watch to learn:

  • The primary lessons learned from 2021
  • Rising service & compliance complexities
  • Workforce trends and challenges (attracting/retaining/training talent)
  • Key initiatives for 2022

Video

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Speakers

John Carroll
John Carroll
CEO
ServiceCouncil H FC
.andrew Myers~imageoptim
Andrew Myers
Director of IT Solutions
Elekta Logo
Robert Pelz
Robert Pelz
VP, Supply Chain Customer Service
Gojo Industries.svg
Mark Scott
Mark Scott
VP, Marketing
Prontoforms
Linda Tucci
Linda Tucci
Senior Global Director, Technical Solutions Center
Quidelortho

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Topics

Field ServiceTechnology
Tags: Digital transformation, IdeaShare, IT, Smarter Services, technology information

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