On-Demand Webinars

Service Leaders’ Insights: Strategic Planning for 2022


2022 Service Leader Insights

2021 has been a year of transition as service leaders shifted focus from operational continuity to increasing service revenue. What are your priorities for 2022?

This IdeaShare features service executives from GOJO/Purell, Ortho Clinical Diagnostics and Elekta.  We had a deep-dive discussion on strategic planning and the top priorities going into the new year.

Watch to learn:

  • The primary lessons learned from 2021
  • Rising service & compliance complexities
  • Workforce trends and challenges (attracting/retaining/training talent)
  • Key initiatives for 2022


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John Carroll
John Carroll
ServiceCouncil H FC
.andrew Myers~imageoptim
Andrew Myers
Director of IT Solutions
Elekta Logo
Robert Pelz
Robert Pelz
VP, Supply Chain Customer Service
Gojo Industries.svg
Mark Scott
Mark Scott
VP, Marketing
Linda Tucci
Linda Tucci
Senior Global Director, Technical Solutions Center

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Field ServiceTechnology
Tags: Digital transformation, IdeaShare, IT, Smarter Services, technology information

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