Reports & Insights

Research Insight: Visual Support Technologies Key to Field Service Effectiveness

Mature service organizations are deepening investment in visual support technologies such as Augmented Reality (AR) to increase field service effectiveness. This research insight examines: The resolution methods field service engineers are currently turning to when stuck. The impact of visual support technologies on field service effectiveness. How mature organizations are using AR to increase efficiency…

Topics

Field ServiceTechnology
Tags: AR, Augmented reality, Customer Experience, Digital transformation, Emerging technology, Employee satisfaction

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