Become a Member

Gain access to hundreds of webinars, reports, surveys, data & insights, case studies, cutting-edge information, networking opportunities, and exclusive benefits. Join today.

Join Today

The Service Council exists to build and support a platform for education, knowledge, networking and insight for the community of business executives overseeing functions of service and customer management.

Our ecosystem of services and resources enables business executives to sharpen strategies and apply industry best practices through:

Service Council Individual

$1,995

1 Year

1 user

Individual attendance to Smarter Services Executive Symposium & Events (a $1495 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

Service Council Corporate

$7,995

1 Year

5 users

Team attendance (5 attendees) to Smarter Services Executive Symposium & Events (a $4,995 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

Service Council Enterprise

$19,995

1 Year

15 users

Team attendance (15 attendees) to Smarter Services Executive Symposium & Events (a $12,995 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

For solution and technology partners, click here.

Research & Data

Built on a foundation of credible, peer-reviewed research, Service Council members have access to more than 100 benchmark surveys and summary reports, a cost-free online library with over 500 curated research references and links that will give you the data-driven insights you need to make informated decisions and sustain high-performing operations.

Analysis & Insight

Use your member ID for exclusive access to hundreds of Smarter Services webinars, inService podcasts, Smarter Services IdeaShare virtual events, research reports, surveys, data & insights, case studies and cutting-edge information. Innovate with Service Council members.

Community & Events

The Service Council provides members with virtual and in-person opportunities to connect with global leaders and network with colleagues locally and abroad.

Application & Strategy

Create, manage and optimize customer experiences that scale by leveraging our industry-leading research along with the support of our global network of experts, business executives and international partners.

Let’s Connect

Schedule some time with us so we can learn a little bit more about your business needs, and we will tailor a custom plan to meet your goals.

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Lead, Share, Partner with Us

The Service Council is made up of global leaders who are actively committed to the exploration of critical topics, insights and best practices. Please join our team of professionals and experts. We’re stronger and better together.

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