Become a Member

Gain access to hundreds of webinars, reports, surveys, data & insights, case studies, cutting-edge information, networking opportunities, and exclusive benefits. Join today.

Join Today

The Service Council exists to build and support a platform for education, knowledge, networking and insight for the community of business executives overseeing functions of service and customer management.

Our ecosystem of services and resources enables business executives to sharpen strategies and apply industry best practices through:

Service Council Individual

$2,495

1 Year

1 user

Individual attendance to Smarter Services Executive Symposium & Events (a $1495 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

Service Council Corporate

$9,995

1 Year

5 users

Team attendance (5 attendees) to Smarter Services Executive Symposium & Events (a $4,995 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

Service Council Enterprise

$24,995

1 Year

15 users

Team attendance (15 attendees) to Smarter Services Executive Symposium & Events (a $12,995 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

For solution and technology partners, click here.

Research & Data

Built on a foundation of credible, peer-reviewed research, Service Council members have access to more than 100 benchmark surveys and summary reports, a cost-free online library with over 500 curated research references and links that will give you the data-driven insights you need to make informated decisions and sustain high-performing operations.

Analysis & Insight

Use your member ID for exclusive access to hundreds of Smarter Services webinars, inService podcasts, Smarter Services IdeaShare virtual events, research reports, surveys, data & insights, case studies and cutting-edge information. Innovate with Service Council members.

Community & Events

The Service Council provides members with virtual and in-person opportunities to connect with global leaders and network with colleagues locally and abroad.

Application & Strategy

Create, manage and optimize customer experiences that scale by leveraging our industry-leading research along with the support of our global network of experts, business executives and international partners.

Your organization will gain access to a wide range of value-added benefits and discounts, including relevant, targeted and scalable business solutions including:

Smarter Services Executive Symposium

Admission to the industry’s annual premier event for leaders in service, support, and customer experience for the purpose of learning, networking, and progressing their business transformations

Smarter Services Webinars

Access to 100+ library of webinars hosted by the Service Council featuring selected expert panelists discussing the latest research & data trends. Live Q&As follow.

inService Podcasts

Access to ever growing audio learning series hosted by David Nour and featuring 1:1 conversations on real world lessons and experiences

SmartServices™ IdeaShare

Moderated small group member workshops focused on specific trending topics and successful practices

Research Library

Access to researcy resource with morthan 700 articles, research reports, data and analytic summaries along with an expanding library of on-demand webinars and podcasts.

Advisory Board Consideration

Priority consideration to serve on Service Council’s Advisory Board of Directors guiding strategy and priorities.

Committee Consideration

Priority consideration to serve on Service Council’s Advisory Board National Leadership Councils and Committees.

Discounts

Discounted rates for our Evolve family of professional services including coaching, consulting, training and special event speakers.

Unlimited Job Postings

Unlimited job postings on the Service Learning public job board

Forum Access

Access to community forum which provides a vibrant space for members to seek answers, connect with peers, and share new ideas.

Individual

$1,995

1 Year

1 user

Individual attendance to Smarter Services Executive Symposium & Events (a $1495 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

Corporate

$7,995

1 Year

5 users

Team attendance (5 attendees) to Smarter Services Executive Symposium & Events (a $4,995 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

Enterprise

$14,995

1 Year

15 users

Team attendance (15 attendees) to Smarter Services Executive Symposium & Events (a $12,995 value)

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discounts rates for professional services

Unlimited job postings

Individuals & Companies participating in any one of our 4 yearly surveys will have access to the results of the survey in which they participated. You must provide an email address in order for us to add you to our participant list.

  • 2021 Voice of the Field Service Engineer
  • 2021 Service Leader’s Agenda
  • 2021 Technology Investments Plans for Field Service Operations
  • 2022 KPIs and Metrics

Individuals & Companies participating in a panel discussion will be gifted temporary access to our member-only research library for a year following the panel discussion as our way of thanking you.

This membership is for solution partners and service executives.

Let’s Connect

Schedule some time with us so we can learn a little bit more about your business needs, and we will tailor a custom plan to meet your goals.

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Lead, Share, Partner with Us

The Service Council is made up of global leaders who are actively committed to the exploration of critical topics, insights and best practices. Please join our team of professionals and experts. We’re stronger and better together.