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Join Our Community of Global Service Leaders

Discover the Power & Possibilities of Membership

Get the data-driven insight you need to make informed decisions on how to transform your business and achieve measurable results. Learn from thought-leaders. Network with your peers. Collaborate to address business problems and opportunities. What kind of membership are you interested in?

Individual

Individual attendance to Smarter Services Executive Symposium (a $1995 value)

Attendance to Service Journey Days, half days of learning, collaborating and networking onsite at a member location

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Discount rates for professional services

Corporate

Team attendance (5 attendees) to Smarter Services Executive Symposium (a $9,995 value)

Attendance to Service Journey Days, half days of learning, collaborating and networking onsite at a member location

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

One custom benchmarking for either our annual Voice of the Field Service Engineer or Voice of the Contact Center Agent surveys

Discount rates for professional services

Enterprise

Team attendance (15 attendees) to Smarter Services Executive Symposium (a $29,925 value)

Attendance to Service Journey Days, half days of learning, collaborating and networking onsite at a member location

Full access to research library, quarterly survey analytics and summaries, on-demand webinars, forum and much more!

Custom benchmarking for the annual Voice of the Field Service Engineer and Voice of the Contact Center Agent surveys

Discount rates for professional services