Reports & Insights

Research Insight: Crossing the Artificial Intelligence (AI) Chasm

Is your organization planning on, or currently undergoing, an AI initiative? While “AI hype” is loosening pilot justification, many organizations are still struggling to make it past the initial project stage. For organizations to cross this chasm and realize the full potential of AI, it is imperative that service leaders architect the project end-to-end, owning every part of the journey from use case development to deployment.

This Research Insight offers:

  •  A step-by-step guide to crossing the AI chasm
  • Expected results from implementing AI
  • AI insights and best practices from service leaders


Intelligent ServiceLeadership & StrategyTechnology
Tags: AI, Artificial intelligence, Change Management, Emerging technology

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