Rod Cook is the Director of NA Services Operations for Trane’s Commercial HVAC business. Trane is a world leader in creating safe, comfortable, sustainable, and efficient building environments. Trane provides a broad portfolio of equipment, and operational and energy efficient solutions that create better places for people to work, learn, heal and live.
Rod has held numerous positions across the organization over his extensive career with Trane. He has held leadership roles in Environmental Health and Safety (EHS), Operational Excellence, Service and Contracting Operations, and Performance Contracting…just to name a few.
In his current position as Director of NA Service Operations, he is responsible for leading Trane’s field service operations teams. He provides leadership and support to over 2,500 field technicians and their leaders and helps them provide customers with a world-class service experience. His primary areas of responsibility include field technology and tech-enabled services, mobility, coordination, fleet, and value-stream transformation.
Rod has over 24 years of experience in the HVAC industry and has spent the majority of his time strategizing, leading and implementing services operations solutions across North America.