Reports & Insights

Research Insight: Internet of Things (IoT) Preparation for the Service Enterprise

Despite the proliferation of connected devices, we have yet to see broad transformations in business models to offer services tied to connectivity. In this Research Insight, we dig deeper into the challenges hindering IoT-enabled business models at service-focused organizations. It serves to recap some of the best practices and strategies leveraged by the service enterprise…

Topics

Tags: Field service technology, First-time Fix Rate, Internet of Things, IoT

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