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Wednesday, September 20, 1:00pm

2023 Smarter Services™ Executive Symposium Recap


This year, we welcomed more than 300 industry practitioners, technology partners, and service thought leaders for our biggest event to date. Held from September 11 to September 13, this year’s theme focused on “Service Journeys” – helping organizations determine their path to short-, mid-, and long-term transformation.

Over the course of the event, representatives from renowned service organizations gathered in the heart of Chicago to discuss key topics around digital transformation, customer experience, frontline and service leader collaboration, supply chain challenges, and much more.

If you couldn’t join us, or just want to re-live the experience, join us as Service Council CEO, John Carroll, shares:

  • Impactful insights from our keynote speakers and panelists
  • Tangible steps service leaders can take to improve operations and field service delivery
  • This year’s recipients of the Service is Humanity™ and Technology Showcase awards

The Service Council would like to extend a special thank you to our Platinum Sponsors who have shown us tremendous support throughout the years:

Servicemax PTC Logo                   Aquant


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The Service Council is made up of global leaders who are actively committed to the exploration of critical topics, insights and best practices. Please join our team of professionals and experts. We’re stronger and better together.