Year-over-year, field service management (FSM) software remains a top technology investment for service leaders. In 2024, nearly 40% of service executives say they will be investing in field service management (FSM) technology, according to the Service Leader’s Agenda survey. In fact, FSM remains one of the top investments year-over-year. Interestingly, many of these plans are for expanded, not new, investments. This signals that service leaders have yet to fully unlock the power of their tech stack.
Join the inService™ Podcast as Prateek Chakravarty, CEO of Zinier, discusses how he is seeing organizations tailor their tech stack to fit the nuances of their business requirements, while delivering value to every stakeholder. He’ll also touch on his own rise from field service engineer, working in the oil fields of Siberia, to CEO of a company that is making big waves in field service.
Prateek Chakravarty is the CEO at Zinier, a field service automation platform designed to help service organizations install and maintain their assets in the field. Prior to joining Zinier in 2020, Prateek was a part of the founding team at Bidgely, a Khosla Ventures-funded software company providing AI-driven customer and grid analytics to electric and gas utilities across the world. He started his career in infrastructure-related industries first as an operator and then as an investor. He was a field operations engineer with Schlumberger working in Indonesia, France and Russia. He was also a part of a corporate venture fund for Pacific Gas & Electric and invested in rooftop solar companies such as SolarCity and Sunrun.
