Microsoft’s Param Kahlon shares his thoughts on the FieldOne acquisition and highlights the tech giant’s plans to support field service businesses.
Guest: Param Kahlon
Microsoft and Field Service
Overview
Tags: Application integration, Big Data, Contract management, Customer Experience, Customer experience management, Customer management, Customer service, Customer support, Field service delivery, Field service performance management, Field service planning, Field service technology, Field service workforce management, Internet of Things, IT strategy, Knowledge management, Machine learning, Microsoft, Predictive modeling, Service automation
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