How ExamMed & Shepherd Center are Exploring Healthcare Transformation with AR
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Overview
Service leaders across all verticals are under pressure to slash budgets, increase efficiency, and reinvent their customer support and delivery to align with the modern-day customer. However, how can they do this without sacrificing the service experience?
This is especially true for the healthcare industry, as demand rises for telehealth and in-home patient care. In order to continue delivering on patient experience, healthcare organizations are becoming more forward-thinking and innovative with their use of technology.
In this on demand webinar, we look at how one leading rehabilitation hospital hopes to strike a balance between service efficiency and patient experience by leveraging augmented reality (AR).
Talking points will include:
- Current challenges Shepherd Center is facing and what they hope to achieve with AR
- Key strategies for organizations in all verticals to elevate the service experience
- How AR can mitigate causes of customer experience erosion
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