Wednesday, June 28, 1:00pm

How ExamMed & Shepherd Center are Exploring Healthcare Transformation with AR

Featured Speakers

Debbie Backus 2021
Deborah Backus
VP, Research and Innovation
499 4994468 Shepherd Center Shepherd Center Atlanta Logo
Faraz Headshot 2023
Faraz Zubairi
Founder & CEO
ExamMed Logo Blue No Tag
Sam Waicberg Headshot Web
Sam Waicberg
President and Co-Founder
CareAR AXC Logo
John Carroll
John Carroll
CEO
ServiceCouncil H FC

Overview

Service leaders across all verticals are under pressure to slash budgets, increase efficiency, and reinvent their customer support and delivery to align with the modern-day customer. However, how can they do this without sacrificing the service experience?

This is especially true for the healthcare industry, as demand rises for telehealth and in-home  patient care. In order to continue delivering on patient experience, healthcare organizations are becoming more forward-thinking and innovative with their use of technology.

In this on demand webinar, we look at how one leading rehabilitation hospital hopes to strike a balance between service efficiency and patient experience by leveraging augmented reality (AR).

Talking points will include:

  • Current challenges Shepherd Center is facing and what they hope to achieve with AR
  • Key strategies for organizations in all verticals to elevate the service experience
  • How AR can mitigate causes of customer experience erosion


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Topics

Customer ExperienceIntelligent ServiceTechnology

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