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Industry Practitioners Advisory Board

Richard Albanese

VP of Global Services

Jamie Beck

Chief Operating Officer

Brian Christiansen

President

Steve Demanovich

President

James Gable

Vice President Global Services

Michael Galon

Director, Service Operations

Adam Gloss

Chief Operating Officer

Brad Haeberle

Senior Vice President of Services

Karin Hamel

President & CEO, Sustainable Industries and Buildings

Sasha Ilyukhin

Senior VP, Global Processing Services and Services Solutions

Shawn LaRocco

SVP & Head of Services and Solutions Delivery

Laura Mather

VP & GM Global Services

Lisa Montoya McFarland

Director of Service Operations

Jessica Murillo

Vice President, Chief Operating Officer

Robb Origer

Senior Vice President, In-Home Services

Gyner Ozgul

CEO

Greg Parker

Vice President, Innovation and Portfolio Management

Robert Pelz

VP, Customer and Sales Operations

Mike Rembelski

Vice President, Global Service Operations

Peter Seward

Vice President of Engineering & Technical Services

Chad Tearman

SVP Operations - Distribution

Jatin Thakkar

Director, Global Services

Matthew Tice

VP Global Services Organization.

Chris Westlake

Senior Lean Growth Leader

Terry Young

CEO

Haroon Abbu

Senior Vice President of Digital, Data, and Analytics

Salvador Accardo

Vice President of Services

Mike Adams

Senior Vice President - Services Delivery

Tony Adamson

Vice President, Sales & Marketing

Ravi Advani

Director of Global Solutions

Rich Agostinelli

CEO

Rich Agostinelli

CEO

Michael Aherns

Service Operations

Richard Albanese

VP of Global Services

Elizabeth Allanson

Transformation Manager

Chris Allen

Manager Commercial Sales

Scott Allison

Chief Customer Officer at DHL Supply Chain

Stephanie Amendola

Director, Business Operations and Strategic Initiatives

Erik Anderson

President, Global Services

Lorenzo Andreani

Managing Director of Corporate Development, M&A

Boris Ansorge

Former Director, Global Service

Pasha Arshadi

Vice President, Global Service Solutions

Troop Aschenbeck

Global Head of Supply Chain and Repair Centers

Sandra Ashworth

Global Director of Channels, Solutions & Warranty

Deborah Backus

VP, Research and Innovation

Nitin Badjatia

Senior Vice President, SAP CX Marketing & Solutions

Andy Bailey

Chief Marketing Officer

Tim Baines

Brent Ball

Chief Information Security Officer

Bill Bancroft

SVP, Global Services Delivery

Jon Barr

CIO

Stephanie Barrientez

VP, Service Supply Chain

Neil Barua

CEO

Daniel Basile

Vice President of Field Service

Dan Basile

Vice President of Field Service

Jamie Beck

Senior VP, Global Final Mile

Jamie Beck

Chief Operating Officer

Chaille Becker

Vice President, IT

Ron Bednar

Vice President of Services, North America

Shannon Beecher

VP, Services Supply Chain

Andrea Berg

Sales Director

Sebastian Bergner

Sr. Solution Expereince Architect

Ricardo Berrio

Vice President Service Delivery Latin America

Joseph Biron

Divisional GM, IoT

Michael Blumberg

President and CEO

Jim Bohn, PhD

Eduardo Bonefont

Worldwide VP of Technical Services - Life Sciences Segment

Alice Bowen

Sr. Portfolio Manager, Connected Products

Matt Boyd

Senior Director of Americas Service and Repair

Tony Briggs

Vice President – Lifecycle Solutions

Keith Brighton

VP, Service & Solution Delivery D&T NA

Craig Bruns

Vice President - Customer Support

Dragan Budic

VP of Global Data & GM Serbia

Tim Burge

Director of Product Marketing

Jay Byer

Director of Sales Programs

Isabel Caldwell

Global Product Manager, SLA

Jessica Camp

VP, National Customer & Field Operations

John Carroll

CEO

John Carroll

CEO

Curtis Carter

Vice President of Field Service

Dean Casad

Director, Customer Support Operations

Janene Casella

Director, Product Management

Jean-Thomas Célette

CEO

Sara Cerutti

Senior Director

Prateek Chakravarty

CEO

Steve Chamberland

Director of US Service Operations

Michael Chandler

Vice President, Services Supply Chain

Shahar Chen

CEO

Anton Chilton

CEO

Brian Christiansen

President

Bulent Cinarkaya

General Manager, Field Service Management

Marc Coleman

Director of Field Service NA, Lab Water Solutions

Chris Collins

VP, Systems Transformations

Rod Cook

Director, NA Service Operations

Jaclyn Cooksey

Senior Director of Customer Success & Engagement

Nate Corder

Vice President, Global Solution Consulting and Value Engineering

Thomas Cottereau

CEO

Conor Coulson

Field Service Marketing Manager

Jackie Counts

Vice President of Field Operations

Jamison Craig

Vice President Business Development

Tim Crane

Vice President and General Manager of Autonomy & Automation

Andrew Creathorn

President & CEO

Nick Cribb

VP, Regional Operations (East)

Juan Cruz, Jr.

Director, Service Operations NA

Lenny Cumberledge

Field Service Director

Dr. Cory B. Cunningham

Associate Teaching Professor

Dr. Corey Cunningham

Leeds School of Business - Communication

Greg D’Andrea

Chief Revenue Officer

Kris Dahl

Commercial Director, CAT Minestar Solutions

Danny Dailey

Senior Manager, Technical Service Operations

Jose Davidov Pardo

Chief Customer Officer - Global Service Logistics

Chuck Davies

Service IT Lead, IT Supervisor

Mwepa Davis

Service Supply Chain Operations Director

Scott Day

COO

Steve Demanovich

President

Chris Dexter

Vice President, Customer Experience

Deepika DiGiovine

Vice President, Digital Applications & Connected Factory

Cody Dinel

Elizabeth Dixon

Best-Selling Author and Speaker

Roy Dockery

Leadership Consultant

Dan Domberg

Vice President of Aftersales Service Solutions

Bob Downey

Medical Teams Coordinator

Dru Dunham

SVP, Services - Bosch Building Technologies, North America

Ryan Durkin

VP AI & Community Engagement

John Eberhardt

Haroon Abbu

Senior Vice President of Digital, Data, and Analytics

Salvador Accardo

Vice President of Services

Mike Adams

Senior Vice President - Services Delivery

Tony Adamson

Vice President, Sales & Marketing

Ravi Advani

Director of Global Solutions

Rich Agostinelli

CEO

Rich Agostinelli

CEO

Michael Aherns

Service Operations

Richard Albanese

VP of Global Services

Elizabeth Allanson

Transformation Manager

Chris Allen

Manager Commercial Sales

Scott Allison

Chief Customer Officer at DHL Supply Chain

Stephanie Amendola

Director, Business Operations and Strategic Initiatives

Erik Anderson

President, Global Services

Lorenzo Andreani

Managing Director of Corporate Development, M&A

Boris Ansorge

Former Director, Global Service

Pasha Arshadi

Vice President, Global Service Solutions

Troop Aschenbeck

Global Head of Supply Chain and Repair Centers

Sandra Ashworth

Global Director of Channels, Solutions & Warranty

Deborah Backus

VP, Research and Innovation

Nitin Badjatia

Senior Vice President, SAP CX Marketing & Solutions

Andy Bailey

Chief Marketing Officer

Tim Baines

Brent Ball

Chief Information Security Officer

Bill Bancroft

SVP, Global Services Delivery

Jon Barr

CIO

Stephanie Barrientez

VP, Service Supply Chain

Neil Barua

CEO

Daniel Basile

Vice President of Field Service

Dan Basile

Vice President of Field Service

Jamie Beck

Senior VP, Global Final Mile

Jamie Beck

Chief Operating Officer

Chaille Becker

Vice President, IT

Ron Bednar

Vice President of Services, North America

Shannon Beecher

VP, Services Supply Chain

Andrea Berg

Sales Director

Sebastian Bergner

Sr. Solution Expereince Architect

Ricardo Berrio

Vice President Service Delivery Latin America

Joseph Biron

Divisional GM, IoT

Michael Blumberg

President and CEO

Jim Bohn, PhD

Eduardo Bonefont

Worldwide VP of Technical Services - Life Sciences Segment

Alice Bowen

Sr. Portfolio Manager, Connected Products

Matt Boyd

Senior Director of Americas Service and Repair

Tony Briggs

Vice President – Lifecycle Solutions

Keith Brighton

VP, Service & Solution Delivery D&T NA

Craig Bruns

Vice President - Customer Support

Dragan Budic

VP of Global Data & GM Serbia

Tim Burge

Director of Product Marketing

Jay Byer

Director of Sales Programs

Isabel Caldwell

Global Product Manager, SLA

Jessica Camp

VP, National Customer & Field Operations

John Carroll

CEO

John Carroll

CEO

Curtis Carter

Vice President of Field Service

Dean Casad

Director, Customer Support Operations

Janene Casella

Director, Product Management

Jean-Thomas Célette

CEO

Sara Cerutti

Senior Director

Prateek Chakravarty

CEO

Steve Chamberland

Director of US Service Operations

Michael Chandler

Vice President, Services Supply Chain

Shahar Chen

CEO

Anton Chilton

CEO

Brian Christiansen

President

Bulent Cinarkaya

General Manager, Field Service Management

Marc Coleman

Director of Field Service NA, Lab Water Solutions

Chris Collins

VP, Systems Transformations

Rod Cook

Director, NA Service Operations

Jaclyn Cooksey

Senior Director of Customer Success & Engagement

Nate Corder

Vice President, Global Solution Consulting and Value Engineering

Thomas Cottereau

CEO

Conor Coulson

Field Service Marketing Manager

Jackie Counts

Vice President of Field Operations

Jamison Craig

Vice President Business Development

Tim Crane

Vice President and General Manager of Autonomy & Automation

Andrew Creathorn

President & CEO

Nick Cribb

VP, Regional Operations (East)

Juan Cruz, Jr.

Director, Service Operations NA

Lenny Cumberledge

Field Service Director

Dr. Cory B. Cunningham

Associate Teaching Professor

Dr. Corey Cunningham

Leeds School of Business - Communication

Greg D’Andrea

Chief Revenue Officer

Kris Dahl

Commercial Director, CAT Minestar Solutions

Danny Dailey

Senior Manager, Technical Service Operations

Jose Davidov Pardo

Chief Customer Officer - Global Service Logistics

Chuck Davies

Service IT Lead, IT Supervisor

Mwepa Davis

Service Supply Chain Operations Director

Scott Day

COO

Steve Demanovich

President

Chris Dexter

Vice President, Customer Experience

Deepika DiGiovine

Vice President, Digital Applications & Connected Factory

Cody Dinel

Elizabeth Dixon

Best-Selling Author and Speaker

Roy Dockery

Leadership Consultant

Dan Domberg

Vice President of Aftersales Service Solutions

Bob Downey

Medical Teams Coordinator

Dru Dunham

SVP, Services - Bosch Building Technologies, North America

Ryan Durkin

VP AI & Community Engagement

John Eberhardt

Haroon Abbu

Senior Vice President of Digital, Data, and Analytics

Salvador Accardo

Vice President of Services

Mike Adams

Senior Vice President - Services Delivery

Tony Adamson

Vice President, Sales & Marketing

Ravi Advani

Director of Global Solutions

Rich Agostinelli

CEO

Rich Agostinelli

CEO

Michael Aherns

Service Operations

Richard Albanese

VP of Global Services

Elizabeth Allanson

Transformation Manager

Chris Allen

Manager Commercial Sales

Scott Allison

Chief Customer Officer at DHL Supply Chain

Stephanie Amendola

Director, Business Operations and Strategic Initiatives

Erik Anderson

President, Global Services

Lorenzo Andreani

Managing Director of Corporate Development, M&A

Boris Ansorge

Former Director, Global Service

Pasha Arshadi

Vice President, Global Service Solutions

Troop Aschenbeck

Global Head of Supply Chain and Repair Centers

Sandra Ashworth

Global Director of Channels, Solutions & Warranty

Deborah Backus

VP, Research and Innovation

Nitin Badjatia

Senior Vice President, SAP CX Marketing & Solutions

Andy Bailey

Chief Marketing Officer

Tim Baines

Brent Ball

Chief Information Security Officer

Bill Bancroft

SVP, Global Services Delivery

Jon Barr

CIO

Stephanie Barrientez

VP, Service Supply Chain

Neil Barua

CEO

Daniel Basile

Vice President of Field Service

Dan Basile

Vice President of Field Service

Jamie Beck

Senior VP, Global Final Mile

Jamie Beck

Chief Operating Officer

Chaille Becker

Vice President, IT

Ron Bednar

Vice President of Services, North America

Shannon Beecher

VP, Services Supply Chain

Andrea Berg

Sales Director

Sebastian Bergner

Sr. Solution Expereince Architect

Ricardo Berrio

Vice President Service Delivery Latin America

Joseph Biron

Divisional GM, IoT

Michael Blumberg

President and CEO

Jim Bohn, PhD

Eduardo Bonefont

Worldwide VP of Technical Services - Life Sciences Segment

Alice Bowen

Sr. Portfolio Manager, Connected Products

Matt Boyd

Senior Director of Americas Service and Repair

Tony Briggs

Vice President – Lifecycle Solutions

Keith Brighton

VP, Service & Solution Delivery D&T NA

Craig Bruns

Vice President - Customer Support

Dragan Budic

VP of Global Data & GM Serbia

Tim Burge

Director of Product Marketing

Jay Byer

Director of Sales Programs

Isabel Caldwell

Global Product Manager, SLA

Jessica Camp

VP, National Customer & Field Operations

John Carroll

CEO

John Carroll

CEO

Curtis Carter

Vice President of Field Service

Dean Casad

Director, Customer Support Operations

Janene Casella

Director, Product Management

Jean-Thomas Célette

CEO

Sara Cerutti

Senior Director

Prateek Chakravarty

CEO

Steve Chamberland

Director of US Service Operations

Michael Chandler

Vice President, Services Supply Chain

Shahar Chen

CEO

Anton Chilton

CEO

Brian Christiansen

President

Bulent Cinarkaya

General Manager, Field Service Management

Marc Coleman

Director of Field Service NA, Lab Water Solutions

Chris Collins

VP, Systems Transformations

Rod Cook

Director, NA Service Operations

Jaclyn Cooksey

Senior Director of Customer Success & Engagement

Nate Corder

Vice President, Global Solution Consulting and Value Engineering

Thomas Cottereau

CEO

Conor Coulson

Field Service Marketing Manager

Jackie Counts

Vice President of Field Operations

Jamison Craig

Vice President Business Development

Tim Crane

Vice President and General Manager of Autonomy & Automation

Andrew Creathorn

President & CEO

Nick Cribb

VP, Regional Operations (East)

Juan Cruz, Jr.

Director, Service Operations NA

Lenny Cumberledge

Field Service Director

Dr. Cory B. Cunningham

Associate Teaching Professor

Dr. Corey Cunningham

Leeds School of Business - Communication

Greg D’Andrea

Chief Revenue Officer

Kris Dahl

Commercial Director, CAT Minestar Solutions

Danny Dailey

Senior Manager, Technical Service Operations

Jose Davidov Pardo

Chief Customer Officer - Global Service Logistics

Chuck Davies

Service IT Lead, IT Supervisor

Mwepa Davis

Service Supply Chain Operations Director

Scott Day

COO

Steve Demanovich

President

Chris Dexter

Vice President, Customer Experience

Deepika DiGiovine

Vice President, Digital Applications & Connected Factory

Cody Dinel

Elizabeth Dixon

Best-Selling Author and Speaker

Roy Dockery

Leadership Consultant

Dan Domberg

Vice President of Aftersales Service Solutions

Bob Downey

Medical Teams Coordinator

Dru Dunham

SVP, Services - Bosch Building Technologies, North America

Ryan Durkin

VP AI & Community Engagement

John Eberhardt

Darrell Edwards

Asst. Professor of Practice/Supply Chain Management

Phil Evans

VP, Aftermarket Solutions

Matthew Ganus

Director of North American Region - Field Operations

Jena Holtberg-Benge

Chief Digital & Information Officer

Jason MacIver

Vice President, Services Procurement

Marc Muehlen

Vice President, Service Supply Chain Management, Americas

Fotini Petroula

VP, Technology Lifecycle Services Supply Chain

Justin Simpson

Director, Global Service Operations

Henry Van der Schoot

Head of Service Parts Supply Chain (SPS), Royal Philips

James Verner

Senior Director of Service Planning and Procurement

Kate Versprille

VP, Global Field Supply Chain & Logistics

Dan Basile

Vice President of Field Service

Ron Bednar

Vice President of Services, North America

Matt Boyd

Senior Director of Americas Service and Repair

Curtis Carter

Vice President of Field Service

Marc Coleman

Director of Field Service NA, Lab Water Solutions

Nick Cribb

VP, Regional Operations (East)

Dru Dunham

SVP, Services - Bosch Building Technologies, North America

Brian Gallipeau

SVP Service Americas

Rachel Heskin

Senior Director, Service Platform Strategy

Sylvester Johnson

Head of Operations and Strategy for Home Depot Equipment Services

Matt Kennedy

Vice President, Global Capabilities & Innovation

Lance Ley

Senior Manager, Strategic Field Operations

Chris Marquez

SVP Customer Care

Sarah Rose

Vice President of Global Services

David Sarazen

Vice President of Customer Service - U.S.

Bill Schmelzer

Vice President, Field Support

Mahesh Subramony, Ph.D.

Professor of Management

Scott VerBracken

VP Automotive Services

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